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Frequently Asked Questions

What do I need to rent a restroom trailer?

All you need for your restroom trailer rental is access to electricity and water. But don’t worry if you don’t!

Even if you don’t have the electricity and water spigot on-site, we can help you rent a generator and portable water tank. Our full-service rental system will make sure you have everything you need for your restroom trailer rental. Just make sure to discuss all the details with our customer service team before your order arrives!

Where should I place my restroom trailer?

When determining a location, make sure to consider somewhere that is easily accessible to both your party goers, our drivers, and our service teams. You will want to ensure that your restroom rental can be placed on level ground to avoid tipping and other safety concerns.

Will the portable restroom trailers be clean & sanitized for my event?

Yes! Our Special Event Toilets are reserved only for special events and parties and have never been at a construction site.

What is the frequency of service on my portable unit?

We service our units once per week. This is done to keep the units fully stocked, clean, and sanitized.

The fee for the toilet includes the rental and once-a-week service. We can provide service more frequently if required and our customer service team would be happy to help you develop a customized service plan.

Are there any additional charges for rush deliveries or removals?

We work with our clients to help them select the best and most cost-effective services for their needs.

However, the following deliveries may incur a charge in addition to the cost of renting the restroom:

• Same-day delivery.
• Saturday delivery or removal.
• Sunday delivery or removal.

Please contact us in advance to avoid additional charges!

How big is the truck that delivers the toilet?

The truck used to deliver the units is either an F550 or an Izusu

How do you clean the units?

We use bleach solutions to fully clean and sanitize the walls, seats, and other areas of the unit.

All tanks are cleaned, drained, and replaced with fresh water at each service. This eliminates any order and makes sure you feel right at home.

Where will you place the portable toilet / restroom trailer?

We will place your portable restroom at your event or job site per your instruction, and make every reasonable attempt to accommodate your wishes.

However, for safety reasons, we must keep the unit readily accessible for servicing and will notify you if relocation is necessary. This ensures that our trucks, employees, and equipment are not in danger or at risk.

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